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Security & Compliance

Hosting, Security & Data

DOO is built for enterprise deployments with flexible hosting, strong data ownership principles, and partnerships that meet the security standards of regulated industries.

01 · Where it lives

You choose who runs it and where it sits.

Three deployment options, each with its own residency footprint. Pick the shape that matches your governance posture.

Recommended
Standard

DOO Cloud

DOO's default managed environment hosted on AWS. Secure, enterprise-grade, and optimized for performance across the region. Included in all standard packages.

Data residency

Data is hosted locally within the region by default, meeting the expectations of most clients without additional complexity.

Additional Cost

Dedicated Instance

A fully isolated environment separate from all other clients. Designed for organizations that require complete infrastructure exclusivity. Available as an add-on to standard packages.

Data residency

Clients with specific data residency requirements can request hosting in a region of their choice, accommodated during the scoping process.

Priced separately. Discuss with your account team.

Additional Cost

Client-Owned Environment

DOO can deploy within a client's own infrastructure on AWS, Azure, Alibaba Cloud, or a private on-premise environment. Full control remains with the client. Available as an add-on.

Data residency

When deployed within a client's own infrastructure, data never leaves their environment. DOO has no access unless explicitly granted by the client.

Priced separately. Discuss with your account team.

02 · Data Access & PII

Data Access & PII

Client-Controlled Access

DOO holds no default access. Any access granted to the DOO team requires explicit client authorization.

PII Protection

Personally Identifiable Information (PII) refers to any data that can identify an individual, such as names, phone numbers, ID numbers, and transaction records. DOO applies PII reduction as a standard layer across its platform, ensuring that personal data is handled and processed in alignment with local data protection standards across the region.

03 · OpenAI Partnership

OpenAI / Microsoft Partnership

Enterprise Data Privacy Agreement

DOO operates under an Enterprise Data Privacy Agreement with OpenAI. Client data processed through DOO's AI models is used for processing only and is never used to train AI models. This agreement reflects the same standard held by the world's largest enterprise organizations.

No AI training on client data Processing only Enterprise-grade agreement

04 · Common Questions

Common Questions

Is our data stored locally?

Yes. By default, data is hosted within the local region. For specific jurisdiction requirements, DOO can accommodate hosting in any region or within your own environment.

Can DOO access our data?

Not by default. Data lives within your environment and DOO holds no access unless you choose to grant it, for example during implementation or ongoing support.

How is personal data handled?

DOO applies PII reduction as a standard layer and aligns with regional data protection principles. For specific regulatory requirements, our team can walk through the details.

Does OpenAI train on our data?

No. Under DOO's Enterprise Data Privacy Agreement with OpenAI, client data is used for processing only. It is never used to train or improve AI models.

Need to dig deeper?

Our team can walk through specific compliance requirements, jurisdiction questions, or set up a private security review.

Talk to us

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