01 · Build
Choose your modules and watch the system assemble. Submit it when it looks right and we price exactly that.
Pick as many as you need. This defines everything that follows.
02 · Persona
Trained to mirror your brand's voice, tone and personality.
With dedicated AI Success Engineers supporting throughout your journey.
03 · The Core
Powered by CTRL, Pulse & OMLAQ · Connected to CNCT
04 · Culturally Aware AI Agents
"That's the difference between a transaction and a relationship."
Native Coverage
Beyond GCC
05 · AI Agents
Six things they handle, across every channel your customers actually use.
Across every channel
06 · Platform
The unified inbox giving you full visibility across every channel
Unified Inbox
Stop losing customers across disconnected channels. CNCT brings every conversation (WhatsApp, Instagram, email, web) into one place so nothing falls through the cracks.
07 · Engines
Intelligence layers that make every agent smarter
AI Control Center
Take full control of your AI's behavior without writing a single line of code. Set tone, rules, and guardrails, then monitor performance in real time.
Settings panel
Arabic Dialect Intelligence
The only AI language layer built for GCC dialects. Your customers hear their own dialect (Saudi, Bahraini, Kuwaiti, Emirati, Qatari, Omani), building trust and loyalty that generic AI can't deliver.
GCC dialects
Customer Understanding
Understand your customers in real time. Sentiment analysis reads how they feel, conversation labeling structures every interaction, and predictive analysis flags churn risk and buying interest before they act.
Emotion analysis
08 · Differentiation
Why clients choose us over global alternatives
No other platform speaks GCC dialects natively. This is our deepest competitive moat.
Local data hosting (AWS/Azure/GCP), OpenAI enterprise data agreement, and full compliance.
POC in 2-4 weeks. No 6-month implementations. Start seeing ROI in the first month.
We measure success by your business KPIs, not by features shipped or tickets closed.
09 · Integrations & Channels
AI agents integrate with messaging channels to respond to customers in real time, and connect to CRMs, ERPs, IVRs and databases to read data, update records and take actions.
Two-way sync between CNCT and your existing stack. CRM (Salesforce, HubSpot, Zoho), ERP (SAP, Oracle, NetSuite), IVR, helpdesk, data warehouse. so customer records, tickets and conversation context stay aligned across every system.
Agents call custom functions to push, pull and read live data from your APIs. look up an order, update a record, or trigger a workflow mid-conversation.
WhatsApp, Instagram, Facebook Messenger
Engage customers on the apps they already use for one to one conversations and broadcast campaigns.
Provider API
Send and receive transactional and conversational email through your provider of choice with full thread context.
Website Widgets (JS), Mobile Apps (SDKs)
Embed agents directly into your site or app using lightweight JavaScript widgets and native mobile SDKs.
API Documentation, Webhooks (Event-driven)
Connect to CRMs, ERPs, internal systems and databases through documented REST APIs and event driven webhooks.
SIP-based Telephony
Handle inbound and outbound calls over SIP telephony, route through your existing IVR, with real time speech and intent recognition.